Thursday, 15 October 2020
Department of Transport, Tourism and Sport
The scheduling of candidates’ driving tests is the responsibility of the Road Safety Authority (RSA) and as Minister, I have no power to intervene in individual cases.
My Department is remaining in close contact with the RSA as they deal with the increased demand for their driver testing service since operations resumed following its temporary closure due to the COVID emergency. In addition to this, due to the social distancing requirements, normal daily capacity is considerably reduced. This means that customers will experience longer waiting times than was the case before the service was suspended. The public’s patience and understanding in this regard is requested.
It is my understanding that those who had appointments cancelled due to Covid 19 are being prioritised in the first instance. Priority then will be given in order of application date. While there is some capacity for urgent test slots, the Road Safety Authority (RSA)'s capacity to make these available in all cases will be limited. Therefore, initially those who are frontline healthcare workers will be deemed eligible for an urgent test slot. This approach for prioritising customers will be kept under review as the RSA moves through the service resumption.