Written answers

Wednesday, 14 October 2020

Department of Public Expenditure and Reform

Public Services Provision

Photo of Eoghan MurphyEoghan Murphy (Dublin Bay South, Fine Gael)
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126. To ask the Minister for Public Expenditure and Reform the position regarding the increase in new MyGovID registrations since 28 March 2020. [30487/20]

Photo of Michael McGrathMichael McGrath (Cork South Central, Fianna Fail)
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There has been a significant increase in the number of MyGovID accounts since the 28th of March 2020. MyGovID has seen a 38% increase in the number of basic accounts and a 51% increase in the number of verified accounts over this period, the full details of which are set out below.

MyGovID Statistics on 28th March 2020

- Basic Accounts: 1,010,622

- Verified Accounts: 545,571

MyGovID Statistics on 10th October 2020

- Basic Accounts: 1,394,176

- Verified Accounts 827,895

In addition to the increase in numbers as outlined above, the Department of Employment Affairs and Social Protection has introduced a number of measures to provide a more streamlined, efficient process for individuals seeking to verify their MyGovID accounts –

- A telephone verification service for people who wish to verify their mobile phone number via a phonecall

- An online verification service using data sharing with the RSA, for people who wish to verify their mobile phone by checking it against the number collected as part of the driving licence process

MyGovID has proven a valuable and reliable service during this challenging period, ensuring individuals can safely and securely access their public services.

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