Written answers
Tuesday, 6 October 2020
Department of Foreign Affairs and Trade
Departmental Contracts
Catherine Murphy (Kildare North, Social Democrats)
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416. To ask the Minister for Foreign Affairs and Trade if he has engaged a third-party company in each of the years 2017 to 2019 and to date in 2020 to conduct online and-or social media monitoring and-or provide reports on social media coverage of his Department; if so, the cost of same; and if the name of the social media platforms being monitored will be provided. [28917/20]
Simon Coveney (Cork South Central, Fine Gael)
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There were no such costs incurred by my Department in 2017 to 2019 and to date in 2020.
The Department of Foreign Affairs and Trade has procured an external monitoring service for press and broadcast media. While this contract allows for social media monitoring if required, this element is not currently utilised. The Department monitors its own and external social media activity through free analytical tools provided by the major social media platforms.
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