Bernard Durkan (Kildare North, Fine Gael)
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737. To ask the Tánaiste and Minister for Justice and Equality , further to Parliamentary Question No. 196 of 10 September 2020, if information emailed to her Department and acknowledged on 24 July 2020 in respect of the case of a person (details supplied) has been appended to the file in question for further consideration; when a decision will issue; and if she will make a statement on the matter. [27159/20]

Helen McEntee (Meath East, Fine Gael)
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Officials in the Citizenship Division of my Department have been unable to locate the email referred to by the Deputy. I would advise the person concerned to resend the correspondence and a copy of the acknowledgement of 24 July 2020 to: citizenshipinfo@justice.ie. This will allow for the further processing of the application.

Queries in relation to the status of individual immigration cases may be made directly to the Immigration Service of my Department by e-mail using the Oireachtas Mail facility which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response is, in the Deputy’s view, inadequate or too long awaited.