Bernard Durkan (Kildare North, Fine Gael)
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195. To ask the Tánaiste and Minister for Justice and Equality when new travel documents will issue in the case of a person (details supplied); and if she will make a statement on the matter. [23252/20]

Helen McEntee (Meath East, Fine Gael)
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Due to COVID-19 restrictions, staff in the Immigration Service Delivery function of my Department have had limited access to their offices and to the relevant case files until recently. However, it is expected that the person concerned should receive a determination on their travel document application in the coming days.

Queries in relation to the status of individual immigration cases may be made directly to the Immigration Service of my Department by e-mail using the Oireachtas Mail facility which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response is, in the Deputy’s view, inadequate or too long awaited.