Bernard Durkan (Kildare North, Fine Gael)
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893. To ask the Tánaiste and Minister for Justice and Equality the progress to date in the determination of a visa application in the case of a person (details supplied); and if she will make a statement on the matter. [21116/20]

Helen McEntee (Meath East, Fine Gael)
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I can inform the Deputy that both visa applications have been examined and refused. Refusal letters setting out the reasons for the refusal were issued on 30 January 2019 and 01 December 2019 respectively. An appeal against either decision was not made and the applications are now closed. It is open to the persons concerned to submit a fresh visa application at any time. Should they do so, they should address the reasons for the refusals of these applications.

Queries in relation to the status of individual immigration cases may be made directly to the Immigration Service of my Department by e-mail using the Oireachtas mail facility which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the parliamentary questions process. The Deputy may consider using the e-mail service except in cases where the response from the Immigration Service is, in the Deputy's view, inadequate or too long awaited.