Written answers

Tuesday, 21 July 2020

Department of Transport, Tourism and Sport

Driver Test

Photo of Fergus O'DowdFergus O'Dowd (Louth, Fine Gael)
Link to this: Individually | In context | Oireachtas source

169. To ask the Minister for Transport, Tourism and Sport if concerns on driver theory test delays raised in correspondence by a person (details supplied) will receive a response; and if he will make a statement on the matter. [17230/20]

Photo of Eamon RyanEamon Ryan (Dublin Bay South, Green Party)
Link to this: Individually | In context | Oireachtas source

Correspondence from this individual was received by my office on the 15 July 2020 and a reply will issue in this regard.

The driver theory test was suspended, as were many other services due to the viral outbreak. Following detailed planning by the Road Safety Authority (RSA), in consultation with my Department, the service has been resumed as of 8 June, with centres opening on a gradual basis. The resumption is dependent on strict protocols being in place for staff and test candidates in order to comply with public health guidelines. The safety of the public is of paramount importance at this time, and in this as in all aspects of the Covid-19 crisis, my Department is guided by NPHET and national experts.

Inevitably, there is now a backlog of theory tests. Due to the social distancing requirements, normal daily capacity will be considerably reduced. This will mean that customers will experience longer waiting times than was the case when the service was suspended and the public’s patience and understanding in this regard is requested.

The RSA have assured my Department they are working hard to deal with this backlog – they will be opening on additional days including Saturdays, (at some centres) and extended hours will also be provided to allow additional capacity for appointments. The Driver Theory Test provider is also closely monitoring the supply and demand situation at present.

Those whose appointments were cancelled by the RSA due to the Covid-19 situation will have first priority. Priority then will be given in order of application date.

Additional appointments are added frequently. This individual may wish to contact the Driver Theory Test Service directly on 1890 606 106 for further assistance with finding a date and location near to him.

Comments

No comments

Log in or join to post a public comment.