Written answers
Tuesday, 21 July 2020
Department of Employment Affairs and Social Protection
Energy Efficiency
Cian O'Callaghan (Dublin Bay North, Social Democrats)
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479. To ask the Minister for Employment Affairs and Social Protection if her attention has been drawn to delays for recipients receiving free credits for their electricity from a supplier (details supplied); and if she will make a statement on the matter. [17161/20]
Heather Humphreys (Cavan-Monaghan, Fine Gael)
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My Department has not received reports of delays in the application of credits to the accounts of customers with the energy supplier identified by the Deputy.
I understand the Deputy has been in contact with the person concerned to ascertain required information to allow my Department to examine the matter. Once this information, including the person's name and PPSN, is received from the Deputy, my Department will investigate the matter without delay.
I hope this clarifies the position for the Deputy.
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