Michael Lowry (Tipperary, Independent)
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447. To ask the Minister for Employment Affairs and Social Protection the way in which a person can arrange an appointment for a public services card in view of the fact that many are waiting for a public services card to avail of free travel; and if she will make a statement on the matter. [16486/20]

Heather Humphreys (Cavan-Monaghan, Fine Gael)
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The SAFE registration process, which my Department uses to authenticate a person's identity, is a face-to-face process which results in the issuing of a Public Services Card (PSC).

At the outbreak of the COVID-19 pandemic, my Department temporarily postponed the SAFE registration process. This decision was taken to comply with HSE and WHO guidelines in respect of social distancing. As a result it has not been possible for those who wish to obtain a PSC to get one.

My Department is currently resuming SAFE registration work in Intreo Centres and this will be done in accordance with all relevant guidelines to ensure the health and safety of the Department's customers and staff. I would expect that SAFE registrations will recommence nationwide over the coming weeks and further information will then be made available as to how appointments can be arranged.

I trust this clarifies the matter for the Deputy.