Thursday, 5 March 2020
Department of Education and Skills
250. To ask the Minister for Education and Skills if he will engage with insurance companies in cases in which school tours have been booked and paid for and insurance companies are unwilling to issue a refund due to Covid-19; and if he will make a statement on the matter. [3158/20]
Advice on travel insurance is available on the Department of Foreign Affairs website at
In relation to insurance for cancelled school trips, schools should address their concerns to their travel agent and/or their insurance company. If after these steps schools are not satisfied, they should contact the Financial Services and Pensions Ombudsman who deals with issues regarding travel insurance. Their website is
My Department has no jurisdiction to make representations to insurance companies.