Written answers

Friday, 6 September 2019

Department of Communications, Climate Action and Environment

Departmental Customer Charters

Photo of Catherine MurphyCatherine Murphy (Kildare North, Social Democrats)
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1516. To ask the Minister for Communications, Climate Action and Environment the number of complaints his Department received under the customer service charter in 2017, 2018 and to date in 2019; if his attention has been drawn to issues and or problems in having complaints registered; and if he will make a statement on the matter. [35639/19]

Photo of Richard BrutonRichard Bruton (Dublin Bay North, Fine Gael)
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There were fifteen customer complaints received by my Department in 2017. There were thirteen customer complaints received in 2018. To date in 2019 the Department has received twenty-one complaints.No issues or problems in registering complaints have been brought to my Department's attention.

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