Written answers

Tuesday, 9 July 2019

Department of Jobs, Enterprise and Innovation

Ticket Touting

Photo of Maurice QuinlivanMaurice Quinlivan (Limerick City, Sinn Fein)
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314. To ask the Minister for Jobs, Enterprise and Innovation the number of complaints and queries submitted to the Competition and Consumer Protection Commission relating to the resale of tickets and ticket touting in 2018 and to date in 2019, in tabular form; and if she will make a statement on the matter. [29195/19]

Photo of Heather HumphreysHeather Humphreys (Cavan-Monaghan, Fine Gael)
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The Competition and Consumer Protection Commission (CCPC) is the statutory body responsible for the enforcement of competition and consumer law in the State.  Section 9(5) of the Competition and Consumer Protection Act 2014 provides that the CCPC is independent in the performance of its functions.  As these functions include the day-to-day operational work arising from contacts by consumers to the Commission, I, as Minister for Business, Enterprise and Innovation, have no direct function in such matters.

Notwithstanding this, the CCPC have informed me that the number of consumer and competition-related contacts regarding ticketing logged on its consumer contact line in 2018 and up to end-June 2019 is as follows.  

Year No. of contacts 
2018350
To end-June 2019182

As these figures cover all contacts to the Commission regarding ticketing, it is not possible to identify how many relate specifically to ticket resale and touting.

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