Written answers

Tuesday, 18 June 2019

Department of Health

Hospital Complaints Procedures

Photo of Clare DalyClare Daly (Dublin Fingal, Independent)
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341. To ask the Minister for Health if a person (details supplied) failed to investigate a serious complaint regarding an unactioned cancer diagnosis; the reason the complaint and incident remained on Q-Pulse for over six months without discussion with the submitting consultant; the matrix and priority criteria used to select cases of a planned external review; and his views on whether the person acted with bias in having the patients carefully selected for an external chart review by showing a prejudice in having this unactioned complaint being denied priority ahead of other cases. [24961/19]

Photo of Simon HarrisSimon Harris (Wicklow, Fine Gael)
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As this is a service issue, I have asked the HSE to reply to you directly.


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