Written answers

Tuesday, 11 June 2019

Department of Foreign Affairs and Trade

Passport Services

Photo of Niall CollinsNiall Collins (Limerick County, Fianna Fail)
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128. To ask the Minister for Foreign Affairs and Trade the target and actual turnaround time across all passports services; and if he will make a statement on the matter. [24070/19]

Photo of Simon CoveneySimon Coveney (Cork South Central, Fine Gael)
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All renewal applications are currently being processed within target turnaround times. In fact a large proportion of applications submitted through the Online Passport Renewal Service are currently being processed in timeframes shorter than the target turnaround time of 10 working days. The following table summarises the turnaround times for the Passport Service’s main application channels. Turnaround times for individual Missions outside Ireland and the UK are omitted as these will vary for each individual Mission and are dependent on local postal services.

Type of passport applicationTarget turnaround timeActual turnaround time
Online Passport Renewal Service10 working days10 working days
An Post Passport Express renewal application15 working days15 working days
An Post Passport Express first time application & application to replace lost/stolen/damaged passport20 working days21 working days
Northern Ireland Passport Express renewal applications 15 working days15 working days
Northern Ireland Passport Express first time application & application to replace lost/stolen/damaged passport25 working days29 working days
London Passport Office renewal application20 working days15 working days
London Passport Office first time application & application to replace lost/stolen/damaged passport30 working days73 working days

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