Louise O'Reilly (Dublin Fingal, Sinn Fein)
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450. To ask the Minister for Health the procedure to be followed for clients or relatives that have had a poor care experience with an outsourced company; the department of the HSE which deals with these complaints; the person or body within the public health system that has responsibility for handling complaints for outsourced companies working on HSE care packages; and if he will make a statement on the matter. [22007/19]

Jim Daly (Cork South West, Fine Gael)
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As this is a service matter I have asked the Health Service Executive to respond directly to the Deputy as soon as possible.