Richard Boyd Barrett (Dún Laoghaire, People Before Profit Alliance)
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509. To ask the Tánaiste and Minister for Justice and Equality the process for two Cambodian citizens to apply for a holiday visa to visit their daughter and grandchildren, who are Irish citizens; and if he will make a statement on the matter. [19338/19]

Charles Flanagan (Laois, Fine Gael)
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I am advised by the Irish Naturalisation and Immigration Service (INIS) of my Department that it is open to any visa required national to apply for a visa for any purpose. Each visa application is considered on its individual merits with the Visa Officer having regard to all of the information and documentation available. The onus rests at all times with the applicant to satisfy the Visa Officer that the particular visa sought should be granted.

Applications are initially made through the online visa application system with supporting documents to be submitted to the particular Visa Office or Embassy specified as the deciding centre. In the case of persons resident in Cambodia, applications are submitted to the Irish Embassy in Hanoi, Vietnam. Guidelines on how to apply for particular types of visas are available on the INIS website at . Information is also available on the website of the Irish Embassy in Hanoi at .

Queries in relation to the status of individual immigration cases may be made directly to the INIS of my Department by e-mail using the Oireachtas Mail facility which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response from the INIS is, in the Deputy’s view, inadequate or too long awaited.

In addition, applicants may themselves e-mail queries directly to visamail@justice.ie.