Jim O'Callaghan (Dublin Bay South, Fianna Fail)
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170. To ask the Tánaiste and Minister for Justice and Equality if a review of the appointment requests system at the Irish Naturalisation and Immigration Service can be carried out; and if he will make a statement on the matter. [14438/19]

Charles Flanagan (Laois, Fine Gael)
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I am advised by the Irish Naturalisation and Immigration Service (INIS) of my Department that a new online appointments system is currently being developed which should be operational later this year.

The new on-line appointment system will be more secure than the current system, which will make it less vulnerable to abuse by third parties who seek to book appointments and sell them to customers. It will also be more user friendly, making it easier for customers to book appointments.