Written answers

Tuesday, 26 March 2019

Department of Employment Affairs and Social Protection

Customer Verification Procedures

Photo of Bernard DurkanBernard Durkan (Kildare North, Fine Gael)
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1259. To ask the Minister for Employment Affairs and Social Protection if all issues relative to their identity have been resolved in the case of a person (details supplied); and if she will make a statement on the matter. [13180/19]

Photo of Regina DohertyRegina Doherty (Meath East, Fine Gael)
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The person concerned has been invited on two occasions (August 2017 and February 2018) to make an appointment to attend a SAFE registration interview.  The face-to-face interview process involves the verification of a person's identity, the capture of his/her photograph and signature and the verification of data already held by the Department.

To date, the person concerned has not attended for interview. Therefore, he has not gone through the process required to authenticate his identity.

The person concerned can contact his local Intreo Office to arrange an appointment or make an appointment online at MyWelfare.ie: .

I hope this clarifies the matter for the Deputy.

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