Clare Daly (Dublin Fingal, Independent)
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126. To ask the Taoiseach and Minister for Defence the difference between a chapter 1 complaint and a chapter 2 complaint in the context of complaints lodged under administrative instruction A7. [12943/19]

Paul Kehoe (Wexford, Fine Gael)
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It is Defence Forces policy that all members have a right to be treated with respect, equality and dignity, and to carry out their duties free from any type of discrimination. Personnel are expected to support the policy, by bringing instances of inappropriate behaviour to attention at an early stage and cooperating with any investigation whether as a complainant, the person complained of or as a witness.

There are various ways to report a complaint under Administrative Instruction A7.

Chapter 1 complaints deal with interpersonal relationships. These complaints follow an informal approach, where the complainant seeks advice from a third party or Designated Contact Person (DCP) to resolve the issue as early as possible. If the complaint cannot be resolved at this stage, then the complaint is formally lodged in writing to a superior. An investigation will follow.

Chapter 2 complaints follow a more formal approach and deal with matters that fall under Section 114 of the Defence Act 1954. This procedure is used where a member of the Defence Forces thinks himself/herself wronged of any matter by another member of the Defence Forces.