Written answers

Tuesday, 19 February 2019

Department of Communications, Climate Action and Environment

Broadband Service Provision

Photo of Thomas ByrneThomas Byrne (Meath East, Fianna Fail)
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519. To ask the Minister for Communications, Climate Action and Environment if broadband will be supplied to a location (details supplied). [7870/19]

Photo of Richard BrutonRichard Bruton (Dublin Bay North, Fine Gael)
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The specific premises referred to by the Deputy is in the AMBER area on the National Broadband Plan (NBP) High Speed Broadband Map, which is available on my Department's website at .The AMBER areas represent the target areas for the proposed State led Intervention under the NBP. This intervention is the subject of an ongoing procurement process.

The procurement process to appoint a bidder for the State intervention network is now at the final stage. I will bring a recommendation to Government in relation to the NBP in the coming weeks.

For those premises currently awaiting access to high speed broadband, practical initiatives will continue to be addressed through the work of the Mobile Phone and Broadband Taskforce to address obstacles and improve connectivity in respect of existing and future mobile phone and broadband services.

Under this Taskforce, engagement between telecommunications operators and local authorities through the Broadband Officers is continuing. These Broadband Officers are acting as single points of contact in local authorities for their communities. The appointment of these officers is already reaping rewards in terms of ensuring a much greater degree of consistency in engagements.

Photo of Thomas ByrneThomas Byrne (Meath East, Fianna Fail)
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520. To ask the Minister for Communications, Climate Action and Environment if broadband will be supplied to a location (details supplied). [7881/19]

Photo of Richard BrutonRichard Bruton (Dublin Bay North, Fine Gael)
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According to my Department’s high speed broadband map, available at , the premises referred to by the Deputy is one which is indicated as having been passed by eir as part of their rural deployment of high speed broadband. Therefore, that premises should be in a position to order a high speed broadband connection from a provider offering services on the network.

Where a premises in this situation is having difficulty getting connected, my Department's customer service team in the National Broadband Plan (NBP) Division can assist by raising a case with eir.

I advise the Deputy’s constituent to contact the NBP customer service team at broadband@dccae.gov.ie directly, providing their name, phone number, email address and Eircode, as well as details of the issues they are experiencing. My Department will then be in a position to pursue a case on their behalf with eir.

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