Maurice Quinlivan (Limerick City, Sinn Fein)
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276. To ask the Minister for Jobs, Enterprise and Innovation the number of complaints lodged with the Competition and Consumer Protection Commission regarding gift vouchers in each of the years 2014 to 2018; and if she will make a statement on the matter. [3952/19]

Heather Humphreys (Cavan-Monaghan, Fine Gael)
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The Competition and Consumer Protection Commission (CCPC) is the statutory body responsible for the enforcement of competition and consumer law in the State.

Section 9(5) of the Competition and Consumer Protection Act 2014 provides that the CCPC is independent in the performance of its functions, including its day to day operational work regarding complaints made to it and I, as Minister for Business, Enterprise and Innovation, have no direct function in such matters.

Notwithstanding this, the CCPC have informed me of the aggregated figures for consumer and competition-related complaints in relation to gift vouchers in each of the years 2014 to 2018, that have been logged on their consumer contact line (see table).

Maurice Quinlivan (Limerick City, Sinn Fein)
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277. To ask the Minister for Jobs, Enterprise and Innovation the ten most common consumer complaints lodged with the Competition and Consumer Protection Commission in 2018; the number of complaints by each category, in tabular form; and if she will make a statement on the matter. [3953/19]

Heather Humphreys (Cavan-Monaghan, Fine Gael)
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The Competition and Consumer Protection Commission (CCPC) is the statutory body responsible for the enforcement of competition and consumer law in the State. The CCPC provides information to consumers on personal finance and consumer rights issues as part of its consumer protection and financial information functions. This information is provided to empower consumers to make more informed decisions and to take action for themselves, if required.

Section 9(5) of the Competition and Consumer Protection Act 2014 provides that the CCPC is independent in the performance of its functions, including its day to day operational work regarding complaints made to it and I, as Minister for Business, Enterprise and Innovation, have no direct function in such matters.

Notwithstanding this, the CCPC has provided me with a list of the ten most common consumer complaints received by it in 2018. The following table lists the complaints by category, as well as the number of cases that have been received under each heading.