Michael Healy-Rae (Kerry, Independent)
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563. To ask the Minister for Employment Affairs and Social Protection if she will address a matter in the case of a person (details supplied); and if she will make a statement on the matter. [4003/19]

Regina Doherty (Meath East, Fine Gael)
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This applicant was on Jobseekers Benefit in September 2018, when she applied for Back to Education Allowance (BTEA) for which she qualified. The rules and regulations in relation to BTEA changed for the 2015/2016 academic year, where the cumulative total was not to be frozen.

I am advised by my Department that in general, this would be conveyed by the Case Officer to the customer at the time of application. It is open to the customer to apply for Jobseekers Allowance or Jobseekers Credits once her Jobseekers Benefit exhausts. Should the customer wish to discuss their case in greater detail he should contact her local Intreo Centre.

I trust this clarifies the matter.