Written answers
Thursday, 17 January 2019
Department of Jobs, Enterprise and Innovation
Consumer Protection
Maurice Quinlivan (Limerick City, Sinn Fein)
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115. To ask the Minister for Jobs, Enterprise and Innovation the number of complaints lodged with the Competition and Consumer Protection Commission in each of the years 2015 to 2018, relating to the sale of tickets and or ticket touting practices; and if she will make a statement on the matter. [2183/19]
Heather Humphreys (Cavan-Monaghan, Fine Gael)
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The Competition and Consumer Protection Commission (CCPC) is the statutory body responsible for the enforcement of competition and consumer law in the State.
Section 9(5) of the Competition and Consumer Protection Act 2014 provides that the CCPC is independent in the performance of its functions, including its day to day operational work regarding complaints made to it and I, as Minister for Business, Enterprise and Innovation, have no direct function in such matters.
Notwithstanding this, the CCPC have informed me of the aggregated figures for consumer and competition-related complaints in relation to ticketing by year that have been logged on their consumer contact line (supplied below).
Year No. of complaints
2015104
2016220
2017332
2018350.
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