Written answers
Tuesday, 23 October 2018
Department of Employment Affairs and Social Protection
Illness Benefit Payments
Thomas Pringle (Donegal, Independent)
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626. To ask the Minister for Employment Affairs and Social Protection the reason a person (details supplied) received a reduced rate of illness benefit; the reason they received no payment the following week; and if she will make a statement on the matter. [43315/18]
Finian McGrath (Dublin Bay North, Independent)
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The Department recently moved to a new IT system for Illness Benefit, IB. Arising from the changeover, some IB customers have experienced payment difficulties which the Department is working hard to resolve.
The person concerned has been awarded injury benefit at the full rate and is now paid up to date.
I trust this clarifies the matter for the Deputy.
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