Written answers
Tuesday, 27 March 2018
Department of Employment Affairs and Social Protection
Social Welfare Benefits Waiting Times
John Brassil (Kerry, Fianna Fail)
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583. To ask the Minister for Employment Affairs and Social Protection the wait times for claims decisions, reviews and appeals by scheme; and if she will make a statement on the matter. [13724/18]
Regina Doherty (Meath East, Fine Gael)
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The information requested by the Deputy, where available, is detailed in the attached in the following tabular statements. Please note that ‘wait times for reviews by scheme’ is not currently a defined metric.
| Average Weeks to Award As at end February 2018 | |
|---|---|
| State Pension Contributory | 4 |
| State Pension Non-Contributory | 12 |
| Jobseeker's Benefit | 1 |
| Jobseeker's Allowance | 2 |
| One-Parent Family Payment | 5 |
| Widow(er)'s Contributory Pension | 3 |
| Disability Allowance | 15 |
| Illness Benefit | 1 |
| Invalidity Pension | 6 |
| Carer's Allowance | 18 |
| Child Benefit | 4 |
| Household Benefits | 1 |
| Free Travel | 3 |
| Domiciliary Care Allowance | 10 |
| Supplementary Welfare Allowance | 1 |
Appeal Processing Times by Scheme 01 January 2018 - 28 February 2018
| Average processing times (weeks) Summary Decisions | Average processing times (weeks) Oral Hearings | |
|---|---|---|
| Carers Allowance | 23.8 | 27.8 |
| Carers Benefit | 22.4 | 30.8 |
| Disability Allowance | 20.4 | 25.5 |
| Illness Benefit | 30.5 | 43.3 |
| Partial Capacity Benefit | 26.3 | 22.2 |
| Farm Assist | 26.8 | 53.1 |
| Working Family Payment | 28.7 | 28.4 |
| Invalidity Pension | 26.5 | 24.6 |
| Maternity Benefit | 20.7 | 51.3 |
| Paternity Benefit | 29.8 | - |
| One Parent Family Payment | 30.5 | 34.9 |
| State Pension (Contributory) | 38.9 | 50.7 |
| State Pension (Non-Contributory) | 31.9 | 45.2 |
| Occupational Injury Benefit | 39.4 | 44.0 |
| Guardian's Payment (Con) | 36.8 | - |
| Guardian's Payment (Non-Con) | 4.7 | - |
| Jobseeker's Allowance (Means) | 30.4 | 37.4 |
| Jobseeker's Allowance (Payments) | 24.6 | 32.6 |
| Back To Work Family Dividend | 29.9 | - |
| Jobseeker's Transitional | - | 38.3 |
| Pre-retirement Allowance | - | 29.9 |
| Jobseeker's Benefit | 22.7 | 26.0 |
| Supplementary Welfare Allowance | 23.8 | 25.5 |
| Survivor's Pension (Contributory) | 34.2 | - |
| Survivor's Pension (Non-Con) | - | 32.7 |
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