Robert Troy (Longford-Westmeath, Fianna Fail)
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256. To ask the Minister for Transport, Tourism and Sport the length of time the Commission for Aviation Regulation is taking to process claims under EU Regulation 261/2004 for airline delays cancellations; his views on this timeframe; and if he will make a statement on the matter. [6185/18]

Shane Ross (Dublin Rathdown, Independent)
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The Commission for Aviation Regulation (CAR) is the competent authority in the State relating to the application of the provisions of EC Regulation 261 of 2004 on establishing common rules on compensation and assistance to passengers in event of denied boarding, cancellation or long delays.  While airlines have the responsibility to process claims of passengers made under the regulation, passengers who are unsatisfied with the outcome of their claim process with an airline may refer the matter to the CAR. As the processing of such matters is under the remit of CAR I am forwarding your question to them for direct answer. If you do not receive a reply within 10 working days please inform my private office.