Written answers
Tuesday, 16 January 2018
Department of Jobs, Enterprise and Innovation
Departmental Communications
Catherine Murphy (Kildare North, Social Democrats)
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651. To ask the Minister for Jobs, Enterprise and Innovation if her Department uses anti-profanity software on its email systems and online contact forms; if so, the level of human oversight that is applied to the monitoring of this software and its effectiveness; her views on whether persons' legitimate right to petition Government may be blocked unintentionally by errors in the use of such software in determining that which qualifies as profanity being communicated in email and-or online contact forms; and if she will make a statement on the matter. [2079/18]
Heather Humphreys (Cavan-Monaghan, Fine Gael)
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I can confirm that my Department does not use any anti-profanity software on its email systems or online contact forms. Past experience indicates that there are occasions when legitimate email correspondence may contain profanities, and attempting to filter such material would block this correspondence.
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