Written answers
Monday, 11 September 2017
Department of Finance
Tracker Mortgages
Michael McGrath (Cork South Central, Fianna Fail)
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127. To ask the Minister for Finance the number of appeals that have been made to the customers appeals panel section regarding a bank (details supplied), in view of the tracker mortgage issue; the number which have been fully upheld, partially upheld and totally dismissed respectively; and if he will make a statement on the matter. [37326/17]
Paschal Donohoe (Dublin Central, Fine Gael)
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Officials in the Department referred the Deputy’s question to the bank and received the following response in this regard:
“Under the Bank's Mortgage Redress Programme (MRP), to date there have been a total of 224 appeals to the Customer Appeals Panel (CAP). The Bank has received the decision of the CAP in 207 of these appeals. The following is a breakdown of the decisions of the CAP:
Decisions of CAP | Number |
---|---|
Upheld | 4 |
Partly Upheld | 27 |
Not Upheld | 176 |
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