Written answers
Thursday, 13 July 2017
Department of Social Protection
Social Welfare Payments Waiting Times
Willie O'Dea (Limerick City, Fianna Fail)
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1203. To ask the Minister for Social Protection if there are delays in her Department in issuing payments that fall under her Department's remit; if so, the payments that are affected; the timeframe the payment is supposed to be paid in; the actual time it is taking to issue the payment; and if she will make a statement on the matter. [34301/17]
Regina Doherty (Meath East, Fine Gael)
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The issuing of payments from the Department of Social Protection is broken down into two parts; the process of determining whether a claim is valid and the payment of the awarded claim. There is no delay in the payment of claims, once awarded, by the Department.
The current timeframes with regard to the determination process of whether claims are valid and can be awarded is as follows:
Social Welfare claims by average waiting times 31 May 2017
| Scheme | Average Waiting time - (weeks) |
|---|---|
| Jobseeker's Benefit | 1 |
| Jobseeker's Allowance | 2 |
| One-Parent Family Payment | 5 |
| State Pension Contributory | 5 |
| Widow’s, Widower's or Surviving Civil Partner’s Contributory Pension | 1 |
| State Pension Non-Contributory | 12 |
| Household Benefits | 2 |
| Free Travel | 2 |
| Domiciliary Care Allowance | 18 |
| Supplementary Welfare Allowance | 1 |
| Child Benefit (Domestic & FRA) | 3 |
| Child Benefit (EU Regulation) | 29 |
| Treatment Benefit | 6 |
| Maternity Benefit | 6* |
| Paternity Benefit | 6* |
| Family Income Supplement (New) | 3 |
| Carer's Allowance | 13 |
| Carer’s Benefit | 7 |
| Disability Allowance | 12 |
| Invalidity Pension | 7 |
| Illness Benefit | 1 |
| Occupational Injury Benefit | 1 |
*April figures.
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