Clare Daly (Dublin Fingal, Independent)
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129. To ask the Minister for Health further to Parliamentary Question No. 184 of 22 March 2017, the person or body that a person working in a nursing home, who has concerns regarding abuse or malpractice, should direct their concerns for investigation in view of the fact that HIQA does not investigate individual concerns or complaints [15553/17]

Clare Daly (Dublin Fingal, Independent)
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130. To ask the Minister for Health further to Parliamentary Question No. 184 of 22 March 2017, if it is standard practice for HIQA, upon receipt of an individual complaint outlining serious abuse and malpractice in a nursing home, to fail to inform the complainant that investigation of their concerns is outside of its remit and to also fail to advise that person as to the body to which they should direct their complaint, in view of the fact that HIQA does not have the legal power to investigate individual concerns or complaints [15554/17]

Clare Daly (Dublin Fingal, Independent)
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131. To ask the Minister for Health the number of inspections of a nursing home (details supplied) performed by HIQA since October 2015. [15555/17]

Helen McEntee (Meath East, Fine Gael)
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I propose to take Questions Nos. 129 to 131, inclusive, together.

The Health Information and Quality Authority (HIQA) welcomes information about designated centres for dependent persons, including nursing homes. HIQA informs all persons raising an issue of concern that the Authority does not have the legal remit to address individual cases relating to health and social care services. The individual is advised to directly contact the service provider in question, if they have not already done so, as service providers have a statutory responsibility to respond to complaints. The individual is also advised that HIQA reviews all information received about the safety and quality of services and uses this information to inform its on-going monitoring and enforcement programmes. Concerns can also be addressed to the Health Service Executive's Your Service Your Say, the HSE National Information Line, the Office of the Ombudsman or a HSE Safeguarding and Protection Team, as appropriate. Further information on how to make a complaint or give feedback about health and social care services in Ireland can be found on www.healthcomplaints.ie.

Unannounced inspections of the nursing home in question were completed on 04 September 2015 and 09 March 2017. Once finalised, HIQA reports are published on the Authority's website www.hiqa.ie.