Pearse Doherty (Donegal, Sinn Fein)
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54. To ask the Minister for Finance the Revenue Commissioners offices in which it is planned to end the walk-in service; the timeframe and date it is planned to end this service in each office; and if he will make a statement on the matter. [10991/17]

Michael Noonan (Limerick City, Fine Gael)
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I am assured by Revenue that they are committed to making it as easy and as straightforward as possible for taxpayers to be compliant. Revenue's Statement of Strategy 2017 - 2019 makes clear that commitment to providing advice and information both online and through other channels.

The extension of an appointments service reflects a reduced demand for the traditional 'walk-in' services to Revenue's public offices and I set out the information on this trend in response to Question Nos. 7012 and 7013 of 2017. I am informed by Revenue that they propose to extend the appointments service to all their public offices in the course of 2017. In certain offices where the requirement for walk-in services remains high, the walk-in service will continue to be available in parallel with the appointments service. Revenue has not yet finalised its plans in relation to the timeframe and date of closure of the walk-in service in offices where that service is currently available.