Fergus O'Dowd (Louth, Fine Gael)
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1657. To ask the Minister for Jobs, Enterprise and Innovation the number of persons that accessed the local enterprise offices nationwide for their services in each of the years 2014 to 2016; the number of staff employed in each location; the amount of funding each location has drawn down in each of the years 2014 to 2016; and if she will make a statement on the matter. [1264/17]

Mary Mitchell O'Connor (Dún Laoghaire, Fine Gael)
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Given the wide range of the Local Enterprise Offices remit, their engagement with their clients takes many forms: from drop-in visits; telephone calls; emails and meetings; to social media contacts via platforms such as Facebook, Twitter and LinkedIn, among others. Data on the volume of all such client engagement is not currently available across the 31 individual LEOs.

However, in respect of key LEO services, data for 2014 and 2015 can be provided as set out in the tables.

Table 1: Capital Grants Paid and Training and Mentoring Participants

Table 2: Ireland’s Best Young Entrepreneur Applications and Trading Online Vouchers Approved

Given the range of contact options, Enterprise Ireland has initiated a project to develop a single Customer Relationship Management System (CRMS) for use by all the LEOs. The aim of the CRMS project is to provide a more structured approach to contact management across all of the LEOs.

Details of the number of staff in each of the LEOs and the amount of current and capital funding drawn down in 2014, 2015 and 2016 to date are set out in Table 3.

Table 3: Staff Numbers and Funding Drawdowns