Bernard Durkan (Kildare North, Fine Gael)
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155. To ask the Minister for Justice and Equality the procedure to be followed in the case of a person (details supplied); and if she will make a statement on the matter. [41875/16]

Frances Fitzgerald (Dublin Mid West, Fine Gael)
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I am advised by the Irish Naturalisation and Immigration Service (INIS) of my Department that an on-line application may be made on the INIS Automated Visa Application Tracking System (AVATS). The required supporting documentation, including the application summary sheet and original passport, should be sent to the relevant Irish Mission.

I understand the person referred to did complete an on-line visa application on 25 October, 2015. However, the on-line application was not followed up with the submission of the required documents. It is open to the person to make a fresh visa application and to submit that application along with the required documentation for assessment.

The Deputy may wish to note that queries in relation to individual immigration cases may be made directly to INIS by e-mail using the Oireachtas Mail facility which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response from INIS is, in the Deputy's view, inadequate or too long awaited.

In addition, applicants may themselves e-mail queries directly to INIS (visamail@justice.ie).