Michael Healy-Rae (Kerry, Independent)
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577. To ask the Minister for Communications, Energy and Natural Resources his views on a matter (details supplied) regarding mobile phone coverage; and if he will make a statement on the matter. [39532/16]

Denis Naughten (Roscommon-Galway, Independent)
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The management of radio spectrum is a statutory function of the independent regulator of the telecommunications sector, the Commission for Communications Regulation (ComReg). Licences issued by ComReg impose terms and conditions on mobile network operators – including minimum population coverage obligations. ComReg monitors compliance in this regard by means of biannual drive tests. I am critically aware of the frustration currently being experienced across Ireland, where mobile networks are not always delivering the services people expect.  Any customer, including those in County Kerry, who experiences service difficulties should raise the matter with the service provider in the first instance. If this fails to resolve matters, customers can refer a complaint to ComReg, who will investigate the service provider’s compliance with its contractual obligations.

Mobile operators have invested significantly in rolling out improved services, following ComReg's multi-band spectrum auction. At least one operator now has in excess of 90% 4G population coverage. The rate of demand for data services has however increased by 500% in the last four years and this presents a continuing challenge for mobile operators, regulators and policy makers both in Ireland and internationally.

Recognising this challenge, I specifically included in the Programme for Government, a commitment to a Mobile Phone and Broadband Taskforce. In July, I established the Taskforce, together with Minister Humphreys, which aims to unlock barriers to investment in mobile and broadband services. The Terms of Reference of the Taskforce state that it will identify and recommend practical actions that can be taken to improve mobile reception and broadband access. The Taskforce has already met approximately twenty times, with a number of helpful initiatives emerging in the areas of planning, local authority engagement, and consumer information and engagement.

The Taskforce involves Government Departments and agencies, as well as engagement with ComReg and telecoms operators. I anticipate that we will bring a report later this month, on foot of its work. This report will set out specific timelines for the delivery of the recommendations and actions, including a key role for Local Authorities in supporting the rollout of telecoms infrastructure.

Under the Programme for Government, Minister Humphreys has also established two regional action groups to work with Local Authorities, Local Enterprise Offices, LEADER Groups and other relevant agencies in helping accelerate the rollout of broadband and mobile services at local level.

In addition, I recently signed Regulations allowing ComReg to proceed with an early 2017 allocation of spectrum in the 3.6GHz radio spectrum band.  This will provide an 86% increase in total spectrum available for mobile and fixed wireless services.

In my Department's estimates for 2017 I have secured an €8m provision for RTÉ to allow it to free up the 700MHz spectrum band.  ComReg in turn will make plans to allocate this spectrum, to provide for significantly enhanced mobile coverage. The 700 MHz band is particularly suited to rural environments where the signal can travel long distances. 

These initiatives should assist in enhancing the quality of mobile phone and data services across Ireland, and particularly in rural Ireland.

In parallel, the National Broadband Plan aims to deliver high speed broadband services to every city, town, village and individual premises in Ireland, through private investment and a State intervention in areas where commercial investment have not been fully demonstrated.

The procurement process is underway and the three bidders in the process have indicated that they are proposing a predominantly fibre-to-the-home solution for rural Ireland.  Intensive dialogue with bidders is ongoing, with a view to putting in place contract(s) that will deliver the NBP network and put Ireland to the forefront internationally in terms of connectivity.