Written answers

Thursday, 24 November 2016

Department of Communications, Energy and Natural Resources

Broadband Service Provision

Photo of Willie O'DeaWillie O'Dea (Limerick City, Fianna Fail)
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242. To ask the Minister for Communications, Energy and Natural Resources if he will request the communications regulator to contact a company (details supplied) regarding a broadband connection that has been down for the past month and to deal with the matter as soon as possible; and if he will make a statement on the matter. [36669/16]

Photo of Denis NaughtenDenis Naughten (Roscommon-Galway, Independent)
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The provision of electronic telecommunications services, including broadband services occurs within a fully liberalised market, offered by competing services providers.  The regulation of services providers to the extent permitted by law regarding the provision and quality of such services and the investigation of complaints is a statutory function of the Commission for Communications Regulation (ComReg), which is independent in the exercise of its regulatory functions. I have no statutory function in relation to ComReg's exercise of its regulatory functions. However, I have passed the details provided by the Deputy to ComReg for its attention.

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