Written answers
Tuesday, 27 September 2016
Department of Health
Medical Card Delays
Bernard Durkan (Kildare North, Fine Gael)
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704. To ask the Minister for Health the extent to which he remains satisfied that the waiting time for the processing of medical cards has been reduced in line with requirements; and if he will make a statement on the matter. [27175/16]
Simon Harris (Wicklow, Fine Gael)
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As at week ending 16 September 2016, 99.95% of medical card applications received by the Primary Care Reimbursement Services were processed within a 15 day timeframe.
All applications or reviews concerning medical and GP visit cards must be supported with a range of documentation, as outlined on the application forms. Where such supporting documentation is not supplied or is incomplete, to enable the assessment of the application, in accordance with the National Assessment Guidelines, the HSE will issue correspondence to the applicant specifying the additional information required to progress the assessment of their application. Clearly the processing time for incomplete applications is dependent on the furnishing of the required documentation by the applicant.
The HSE provides weekly statistics on turnaround times on its website .
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