Written answers

Tuesday, 12 July 2016

Department of Social Protection

Departmental Websites

Photo of Margaret Murphy O'MahonyMargaret Murphy O'Mahony (Cork South West, Fianna Fail)
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413. To ask the Minister for Social Protection if his Department's website is accessible to persons with a disability; if the accessibility of this website is regularly reviewed to take account of new and emerging technologies; and if he will make a statement on the matter. [21684/16]

Photo of Leo VaradkarLeo Varadkar (Dublin West, Fine Gael)
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My Department is committed to ensuring the information on its website is accessible to all of its customers including families, people in employment, jobseekers, employers, people with disabilities, carers, retired and older people, together with information providers such as the Citizens Information Board or other Government Departments.

In January 2013, my Department launched its new website www.welfare.ie. This website was redesigned to incorporate the full range of services the Department now delivers. The website has had 3.7 million views and 2 million unique visits this year to date. It includes a range of improved navigational features, is clearly laid out and complies with accessibility guidelines to ensure that all users, including those using assistive technologies, can easily access information and services.

The website fully complies with the National Disability Authority’s Web Accessibility Guidelines, which allows customers to view documents in large print and/or high contrast. Alternatively, customers can use assistive technology to access the required content.

The Department also provides information in alternative formats, such as Braille and audio, upon request.

My Department will continue to monitor and improve accessibility of information and services for all its customers. It will continue to explore alternative channels of communication, related developments and updates in accessibility guidelines and adhere to website best practice.

I hope this clarifies the matter for the Deputy.

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