Written answers

Tuesday, 12 July 2016

Department of Social Protection

Social Welfare Benefits Waiting Times

Photo of Willie O'DeaWillie O'Dea (Limerick City, Fianna Fail)
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363. To ask the Minister for Social Protection the average waiting time in 2016 for a decision in respect of all Social Protection payments in tabular form; the average waiting time for appeal for each of these where there is no oral hearing and where there is an oral hearing; and if he will make a statement on the matter. [20565/16]

Photo of Leo VaradkarLeo Varadkar (Dublin West, Fine Gael)
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The information requested by the Deputy (where available) is detailed in the following tables.

Social Welfare claims by average processing times 31 May 2016

SchemeAverage Processing Time

(weeks)
Jobseeker's Benefit1
Jobseeker's Allowance2
One-Parent Family Payment5
State Pension Contributory (Dom)6
Widow’s, Widower's or Surviving Civil Partner’s Contributory Pension 1
Widowed Parent Grant1
Living Alone/Island AllowancesN/a
State Pension Non-Contributory14
Household Benefits2
Free Travel2
Domiciliary Care Allowance14
Supplementary Welfare Allowance1
Child Benefit (Domestic & FRA)2
Child Benefit (EU Regulation)32
Treatment Benefit N/a
Maternity BenefitN/a
Family Income Supplement (New)3
Family Income Supplement (Renew)N/a
Carer's Allowance22
Disability Allowance10
Invalidity Pension12
Illness Benefit1
Occupational Injury BenefitN/a

Appeal processing times by scheme 01/01/2016 – 31/05/2016

-Average processing times (weeks)

Summary Decisions
Average processing times (weeks)

Oral Hearings
Blind Pension19.729.9
Carers Allowance18.222.4
Carers Benefit17.223.4
Child Benefit22.755.6
Disability Allowance15.220.5
Illness Benefit30.031.9
Partial Capacity Benefit29.029.4
Domiciliary Care Allowance23.529.0
Deserted Wives Benefit-40.5
Farm Assist16.323.7
Bereavement Grant14.7-
Liable Relatives7.9-
Family Income Supplement16.326.0
Invalidity Pension28.432.1
Maternity Benefit17.528.1
One Parent Family Payment21.325.9
State Pension (Contributory)27.837.5
State Pension (Non-Contributory)21.432.8
State Pension (Transition)67.740.5
Occupational Injury Benefit22.417.1
Disablement Pension19.626.5
Incapacity Supplement-55.6
Guardian's Payment (Con)16.924.9
Guardian's Payment (Non-Con)20.229.2
Jobseeker's Allowance (Means)14.125.6
Jobseeker's Allowance14.319.2
BTW Family Dividend21.3-
Jobseeker's Transitional19.612.7
Recoverable Benefits & Assistance33.641.7
Jobseeker's Benefit13.717.5
Treatment Benefit22.2-
Respite Care Grant16.321.8
Insurability of Employment35.297.1
Supplementary Welfare Allowance16.026.3
Survivor's Pension (Con)15.425.3
Survivor's Pension (Non-con)18.931.5
Widows Parent Grant21.4-
All Appeals17.223.9

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