Bernard Durkan (Kildare North, Fine Gael)
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84. To ask the Minister for Justice and Equality if she will issue a temporary travel document on humanitarian grounds in the case of a person (details supplied); and if she will make a statement on the matter. [19184/16]

Frances Fitzgerald (Dublin Mid West, Fine Gael)
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I am advised by the Irish Naturalisation and Immigration Service (INIS) of my Department that there is no record of having received an application for a temporary Irish Travel Document from the person concerned. It is, however, open to the person concerned to submit such an application, accompanied by the relevant supporting documentation. Any such application should be addressed to the INIS Travel Document Section, Ministerial Decisions Unit, Repatriation Division, Irish Naturalisation and Immigration Service, Department of Justice and Equality, 13-14 Burgh Quay, Dublin 2. Detailed information on the application process and the relevant application form is available on the INIS Website - www.inis.gov.ie.

It should be noted that it will be up to the person concerned to contact their Embassy in the first instance, should they need a document to travel abroad. It is only where it can be demonstrated by the person concerned that they have made reasonable and formal efforts to obtain a national passport and that it has been formally and unreasonably refused that INIS may issue a travel document in such circumstances.

Queries in relation to the status of individual immigration cases may be made directly to the INIS of my Department by e-mail using the Oireachtas Mail facility which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response from the INIS is, in the Deputy’s view, inadequate or too long awaited.