Written answers

Tuesday, 17 May 2016

Department of Social Protection

Carer's Allowance Applications

Photo of Bernard DurkanBernard Durkan (Kildare North, Fine Gael)
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560. To ask the Minister for Social Protection the status of an application by a person (details supplied) under the carer's allowance scheme; and if he will make a statement on the matter. [10523/16]

Photo of Leo VaradkarLeo Varadkar (Dublin West, Fine Gael)
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I confirm that the department received an application for carer’s allowance (CA) from the person concerned on 29 February 2016. Unfortunately, there are presently some delays in processing new application. Additional resources have been provided to the CA section in order to improve the waiting times for new applications and they are working hard to make this happen.

Frequently, delays are outside the control of the Department and are caused by the customer failing to fully complete the claim form or failing to attach the supporting documentation that is requested on the application form.

This application will be processed as quickly as possible and the person concerned will be notified directly of the outcome.

In the meantime, the person concerned is in receipt of a supplementary welfare allowance to support her financial needs.

I hope this clarifies the matter for the Deputy.

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