Dara Calleary (Mayo, Fianna Fail)
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641. To ask the Minister for Transport, Tourism and Sport the arrangements in place for persons with literacy issues and difficulties who wish to make complaints to the Taxi Regulator, and he will allow persons to submit complaints orally; and if he will make a statement on the matter. [44210/15]

Paschal Donohoe (Dublin Central, Fine Gael)
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The regulation of the small public service vehicle industry is the responsibility of the National Transport Authority (NTA) under the provisions of the Taxi Regulation Act 2013.

I have therefore referred your question to the NTA for direct reply. Please advise my private office if you do not receive a reply within ten working days.