Written answers

Wednesday, 23 September 2015

Department of Social Protection

Social Welfare Benefits Waiting Times

Photo of Billy KelleherBilly Kelleher (Cork North Central, Fianna Fail)
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49. To ask the Tánaiste and Minister for Social Protection if she will provide in tabular form the current waiting times for each social welfare payment for the processing of applications by her Department; and if she will make a statement on the matter. [32385/15]

Photo of Joan BurtonJoan Burton (Dublin West, Labour)
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A breakdown of the average time, where available, to award claims during August 2015 is detailed in the following tabular statement.

It should be noted that processing times vary by scheme reflecting the differing requirements to satisfy conditions such as income/means limits and medical eligibility. The processing times provided in the table also incorporate the impact of overall processing times of the appeals process.

Average Time to Award Claims August 2015

SchemeAverage Time to Award Claims

(Weeks)
3
3
9
4
2
20
3
3
Supplementary Welfare Allowance1
3
Child Benefit (Domestic and FRA)2
Child Benefit (EU regulation)29
*35
*32
Domiciliary Care Allowance15
*21
1
* The average time to award state pension non-contributory, disability allowance, carers' allowance and invalidity pension applications at the end of August was 20, 32, 35 and 21 weeks respectively. New applications for state pension non-contributory are currently decided upon inside 14.5 weeks, disability allowance are currently decided upon inside 9.7 weeks, carer’s allowance are currently decided upon inside 16.5 weeks on average and invalidity pension claims are currently decided upon within 3.8 weeks of receipt. The overall average processing times reflect appeals in the system.

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