Written answers

Tuesday, 26 May 2015

Department of Finance

Financial Services Ombudsman

Photo of Mattie McGrathMattie McGrath (Tipperary South, Independent)
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287. To ask the Minister for Finance if he will introduce measures to reduce the costs associated with persons obtaining stenographic records from hearings with the Financial Services Ombudsman; his views that such costs are appropriate and affordable; and if he will make a statement on the matter. [20255/15]

Photo of Michael NoonanMichael Noonan (Limerick City, Fine Gael)
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Firstly, I must point out that the Financial Services Ombudsman (FSO) is independent in the carrying out of his duties.  It would not be appropriate for me to comment on how he performs his duties.

However, I have been informed by the Financial Services Ombudsman's Bureau (FSOB) that they are introducing measures to reduce costs associated with persons obtaining stenographic records from hearings. 

From Monday 25th May 2015, a person requesting a copy of a stenographic record from the Bureau will receive this record electronically free of charge.

Printed records will also be available with an appropriate charge for photocopying.

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