Written answers

Tuesday, 10 March 2015

Department of Foreign Affairs and Trade

Passports Data

Photo of Tony McLoughlinTony McLoughlin (Sligo-North Leitrim, Fine Gael)
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453. To ask the Minister for Foreign Affairs and Trade the waiting period for a passport to be issued here in view of the fact that the current advertised ten days is not the case at present; if he will ensure the information on his Department's website, which advertises a ten-day turnaround, is changed to the current waiting period in view of the fact that it is causing much distress to persons who have been left disappointed not to receive their passport in the advertised time. [10332/15]

Photo of Charles FlanaganCharles Flanagan (Laois-Offaly, Fine Gael)
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Due to a surge in demand, the turnaround time for passport express has in recent weeks exceeded the target time of ten days for correctly completed applications. The Passport Service regrets the delay and any difficulties caused in this regard. Measures have been taken to return current turnaround times back to standard service levels and I am pleased to inform the house that Passport Express renewal applications are now back on track with a ten day turnaround time.

The Passport Service updates its website each week to provide an update on current turnaround times being experienced. An Post are also advised of the weekly turnaround times in advance of the information being posted on the Department’s website.

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