Written answers

Tuesday, 3 February 2015

Department of Agriculture, Food and the Marine

Farm Assist Scheme Applications

Photo of Tom FlemingTom Fleming (Kerry South, Independent)
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314. To ask the Minister for Agriculture, Food and the Marine if he will provide farm scheme regulations in CD form to assist applicants with literary difficulties such as dyslexia and so on as the Revenue Commissioners provide such service and co-operation to this sector of the public; and if he will make a statement on the matter. [4319/15]

Photo of Simon CoveneySimon Coveney (Cork South Central, Fine Gael)
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My Department aims to ensure that the needs of all of its customers, including people with disabilities, are met and the right to equal treatment is upheld in all dealings with the Department. The Department’s business spans a wide range of activities involving direct interaction with many customers. Every effort is made to ensure that we provide the highest level of service to all our customers. As regards people with disabilities my Department has two Access officers appointed in accordance with Section 26(2) of the Disability Act. These officers are available to persons with disabilities to provide assistance as required. When a customer with dyslexia makes contact with one of these officers, arrangements are made whereby the relevant Division makes contact with the individual directly either by phone or in person to go through the paperwork involved and assist/advise as appropriate. My Department has in the past, made available an audio version of certain schemes on CD for this purpose. Material is also provided in a large print format when required. Contact details for the Access Officers are on my Department’s Website.

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