Written answers
Tuesday, 3 February 2015
Department of Social Protection
Social Insurance Refunds
Tommy Broughan (Dublin North East, Independent)
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214. To ask the Minister for Social Protection if she will report on the current one-year backlog for processing PRSI refunds; and the measures that will be put in place to ensure citizens receive entitled refunds in a timely manner. [4889/15]
Joan Burton (Dublin West, Labour)
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My Department is committed to providing a quality service to all its customers. This includes ensuring that applications for PRSI refunds are processed as quickly as possible.
I am aware of the backlog in claims for PRSI refunds and my Department is actively working on reducing this backlog. If the Deputy has a particular case that he wishes to query I would be happy to have my officials look into it.
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