Paul Murphy (Dublin South West, Socialist Party)
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540. To ask the Minister for Environment, Community and Local Government the progress that has been made regarding the promised review of the waste management industry that was made by the Government during the Greyhound company strike in 2014 and its immediate aftermath. [3739/15]

Alan Kelly (Tipperary North, Labour)
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As part of the introduction of a radical and comprehensive new regulatory framework to reform the regulation of the collection of household waste in 2015, I intend to introduce measures to require collectors to have a customer charter in place and to meet certain minimum standards of customer service, such as specified frequencies of collection. I will be setting out in law what the minimum content of these customer charters will be, so that standards of service are raised and are consistent.

It will also become a statutory requirement for all collectors to operate the “pay-by-weight” system as a condition of their permit. The requirement for households, other than those already on a pay-by-weight system, to pay on a by-weight basis will not apply until 2016 so as to provide an appropriate lead-in time.