Written answers

Wednesday, 21 January 2015

Department of Social Protection

Social Welfare Benefits Waiting Times

Photo of Mary Lou McDonaldMary Lou McDonald (Dublin Central, Sinn Fein)
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90. To ask the Minister for Social Protection if she will provide in tabular form the current waiting time in processing social welfare claims, including the location of the social welfare office where the claim was submitted; and the type of claim concerned. [2878/15]

Photo of Joan BurtonJoan Burton (Dublin West, Labour)
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A breakdown of the number of claims pending and average time, where available, to award claims during 2014 is detailed in attached tabular statement.

It should be noted that processing times vary by scheme reflecting the differing requirements to satisfy conditions such as income/means limits and medical eligibility. The processing times provided in the table also incorporate the impact of overall processing times of the appeals process.

Claims Pending and average time to award Claims December 2014

SchemeClaims PendingAverage time to Award Claims (Weeks)
Social Welfare Local Offices
4,2571
8,0742
1,45210
Sligo Social Welfare Services Office
3,2375
19163
4452
Widowed Parent Grant16N/a
Living Alone/Island Allowances599N/a
1,552N/a
5,1975
432
Supplementary Welfare Allowance3,9051
Letterkenny Social Welfare Services Office
Benefit3,604N/a
Buncrana Social Welfare Services Office
Benefit4,365Not Applicable
Longford Social Welfare Services Office
1,7803
*4,369N/a
Carer’s Benefit477N/a
*6,246N/a
Disablement Benefit990N/a
N/a Not Available

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