Written answers
Wednesday, 21 January 2015
Department of Social Protection
Social Welfare Benefits Waiting Times
Mary Lou McDonald (Dublin Central, Sinn Fein)
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90. To ask the Minister for Social Protection if she will provide in tabular form the current waiting time in processing social welfare claims, including the location of the social welfare office where the claim was submitted; and the type of claim concerned. [2878/15]
Joan Burton (Dublin West, Labour)
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A breakdown of the number of claims pending and average time, where available, to award claims during 2014 is detailed in attached tabular statement.
It should be noted that processing times vary by scheme reflecting the differing requirements to satisfy conditions such as income/means limits and medical eligibility. The processing times provided in the table also incorporate the impact of overall processing times of the appeals process.
Claims Pending and average time to award Claims December 2014
Scheme | Claims Pending | Average time to Award Claims (Weeks) |
---|---|---|
Social Welfare Local Offices | ||
4,257 | 1 | |
8,074 | 2 | |
1,452 | 10 | |
Sligo Social Welfare Services Office | ||
3,237 | 5 | |
191 | 63 | |
445 | 2 | |
Widowed Parent Grant | 16 | N/a |
Living Alone/Island Allowances | 599 | N/a |
1,552 | N/a | |
5,197 | 5 | |
43 | 2 | |
Supplementary Welfare Allowance | 3,905 | 1 |
Letterkenny Social Welfare Services Office | ||
Benefit | 3,604 | N/a |
Buncrana Social Welfare Services Office | ||
Benefit | 4,365 | Not Applicable |
Longford Social Welfare Services Office | ||
1,780 | 3 | |
* | 4,369 | N/a |
Carer’s Benefit | 477 | N/a |
* | 6,246 | N/a |
Disablement Benefit | 990 | N/a |
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