Written answers
Tuesday, 9 December 2014
Department of Transport, Tourism and Sport
Rail Services
Clare Daly (Dublin North, United Left)
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474. To ask the Minister for Transport, Tourism and Sport the reason Iarnród Éireann has an excessively severe restriction policy (details supplied) regarding refunds; and if this is in breach of normal customer charters and best practice. [46764/14]
Paschal Donohoe (Dublin Central, Fine Gael)
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The issue raised is a matter for Iarnród Éireann and I have forwarded the Deputy's question to the company for direct reply.
Please advise my private office if you do not receive a response within ten working days.
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