Written answers
Tuesday, 4 November 2014
Department of Finance
Financial Services Ombudsman
Dara Calleary (Mayo, Fianna Fail)
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344. To ask the Minister for Finance the position regarding a case with the Financial Ombudsman (details supplied); and if he will make a statement on the matter. [42166/14]
Michael Noonan (Limerick City, Fine Gael)
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At the outset, I must point out that the Financial Services Ombudsman is independent in the performance of his statutory functions.
The Financial Services Ombudsman's Bureau was established under the Central Bank and Financial Services Authority of Ireland Act, 2004. The legislation provides for an independent, impartial investigation and resolution of disputes between consumers and Financial Service Providers.
The Financial Services Ombudsman is an independent officer and it would not be appropriate for me to intervene in an individual's complaint.
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